This means better asset management, engineering, planning, scheduling and dispatch, as well as execution and job closeout. Since smartphones provide the platform, grid companies can now digitize the core process of work management to greater effect.
Mobile enablement for employees is quickly becoming a powerful productivity-boosting capability. With such tools, utilities can optimize staffing levels at power plants and manage the intricate energy terrain of renewable and conventional sources, trading options, and patterns in demand. The array of means used to better analyze existing information ranges from local diagnostic tools to highly complex planning instruments. Smart meters are a requirement for the advanced credit and collections algorithms that can identify which customers will need help to avoid default. Smart grids are more efficient and less capital intense, allowing for predictive maintenance and better asset health. For utilities invested in the right analytics capabilities, they enable data-based analyses, planning, and diagnostics. These innovations form the foundation of the digital utility, supplying the massive volumes of data that are its lifeblood. Please email us at: meters and the smart grid. If you would like information about this content we will be happy to work with you. We strive to provide individuals with disabilities equal access to our website. Many projects within the utility have a digital focus and are using techniques of the digital economy, such as agile development. Digital management of distributed energy resources, from individual sites to entire systems, has already begun. Before long, mobile applications will extend into smart homes and connected buildings. Many utilities have launched mobile applications for bill notification, presentment, and payment, as well as for outage management. As utilities pursue these opportunities, the effects are already being felt by retail customers. The opportunities are present all along the power-industry value chain, from generation to customer relationship management (Exhibit 1). As the transformation builds momentum, it should open deeper digital opportunities across a wide field. This can begin with quick moves to improve efficiency and expand the customer base. This means that today’s utilities face a digital transformation of their organization and business. To thrive amid these challenges, the utility of the future will be a fully digital system. Entrants from the digital economy are disrupting the industrial landscape, while governments and regulatory bodies seek to encourage smarter measuring systems and greener standards for generation and consumption. The competition for customers is shifting to the online channel the Internet of Things promises new product and management options. Data collection and exchange are growing exponentially, creating digital threats but also valuable opportunities. Renewables, distributed generation, and smart grids demand new capabilities and are triggering new business models and regulatory frameworks. The digital revolution is coming to the power industry.
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